Sign in to Eigo.AI, click "Tracking", then click "Users" to open the Users page.

The table displays a summary of students who are sharing their progress with you.

Here's how to read each column: - User & Email: Shows the username and associated email (if available). - Class & Level: Displays the class and proficiency level assigned. - Access Until: Shows the access expiration date (if any). - Lessons Attempted / Completed: Tracks lesson activity status. - Total Score: Sum of all points earned. - Total Time: Time spent across all activities. - Last Active: Last login or activity timestamp.
For newly joined students, Access Until initially shows the end date of their automatic two-week institutional trial. Redeeming an access code or having an administrator set an access period updates this date.
When a student's Access Until date passes, the student remains in the institution and class as a free account. Their progress stays visible to permitted teachers, but full-access features are limited until the institution renews access or the student redeems another access code. Institutional members are not scheduled for idle-account deletion while they remain in the institution.
Hovering over the username shows the full username, level, and method of login.

Hovering over the user's level shows the full user level: Beginner, Intermediate, or Advanced.

Use the arrows under each column header to sort the columns.

Use the gear icon on the right to manage individual users.
